Shipping policy
Processing Time
Ready-to-Ship Items: Dispatched within 1–2 business days of receiving your order.
Custom or Made-to-Order Items: May require additional processing time, as noted on the product page.
Shipping Method
We ship via reliable standard services within Australia, with an estimated delivery time of 2–5 business days, depending on your location.
Flower Shipping Restrictions by Region
Due to strict biosecurity regulations, some dried and natural floral materials cannot be shipped to specific Australian states or international destinations. Please check the table below before placing your order:
| Region | Preserved Flowers | Everlasting Daisies | Gumnuts |
|---|---|---|---|
| Adelaide (SA) | ✅ Allowed | ❌ Not Allowed | ❌ Not Allowed |
| Sydney (NSW) | ✅ Allowed | ✅ Allowed | ✅ Allowed |
| Northern Territory (NT) | ✅ Allowed | ❌ Not Allowed | ❌ Not Allowed |
| Western Australia (WA) | ✅ Allowed | ❌ Not Allowed | ❌ Not Allowed |
| New South Wales (incl. Sydney) | ✅ Allowed | ✅ Allowed | ✅ Allowed |
| Tasmania | ✅ Allowed | ❌ Not Allowed | ❌ Not Allowed |
| Australian Capital Territory | ✅ Allowed | ✅ Allowed | ✅ Allowed |
| Queensland | ✅ Allowed | ✅ Allowed | ✅ Allowed |
⚠️ Important: If you’re unsure whether your order includes a restricted item, please contact us at renee@bumibotanicals.com.au before purchasing to avoid delays or cancellations.
Shipping Rates
Jewellery & Ornaments
- Standard: $10
- Express: $15
Large Dream Catchers & Wreaths
- Flat Rate Standard Shipping: $15
Mini Dreamcatchers, Hat Pins & Magnets
-
Standard: $10
- Express: $15
Keychains & Ornaments
-Standard $4.95
📦 Note: For deliveries to Tasmania, ACT, or NT, please contact us before placing your order for a custom shipping quote.
Local Pickup Option
Want to skip the shipping fee?
👋 Come say hi in person at a local market!
👉 Visit our website to see where we’ll be next.
Packaging
We take great care to ensure your order arrives safely:
- All items are carefully boxed and gift-wrapped
- Packaged using eco-conscious materials
- Handled with care to protect during transit
Delivery Issues
We are not responsible for:
- Postal or courier delays
- Incorrect delivery addresses entered at checkout
- Weather-related disruptions
✅ Please double-check your delivery details before completing your order.
Tracking
A tracking number will be emailed to you once your order has shipped, so you can follow your parcel’s journey.
Questions?
We’re always happy to help!
📧 Email us at: renee@bumibotanicals.com.au